Lotte New York Palace Hotel

Truly exceptional property, spotlessly clean, exceptional service and good value. Well-appointed unit with a nice bathtub.

The breakfast was perfect and staff were eager to help. Everything was very clean, I loved cathedral view from my guest room. Close to a theatre and a church. Moreover, vicinity of Radio City Music Hall was a plus.

I had really unforgettable experience and will come back. Homely, spotlessly clean place and secure area. Cafe in the lobby, convenient. Complimentary drinks, efficient wifi were a nice surprise. The venue was set in the central position.

Whole place was clean with nice views; unbeatable location near midtown. The rooms were magnificent and the service excellent.

Location is strategic, perfect staff was always available. Lovely breakfast, top-notch service. It's gorgeous with quiet beds and pleasant views.

Loved almost every detail, including location and people, they were second to none. Clean room and marble-lined bathroom. Kindness from the whole staff. I found cafe in the lobby. There was an affordable restaurant, the shops and fantastic shops next door.

The bed was exceptionally comfortable, the staff was superfriendly. Delicious food. Clean and outstanding hotel in a historic location close to everything. Also, I appreciated how premier the location was. Lobby had a cafe: D

it was as expected, had a such wonderful stay. the staff were extremely responsive, breakfast was gorgeous and location was premier. and it also had sweeping view.

We enjoyed almost every detail: wonderful location, very, very nice staff. Clean and ideal hotel in Manhattan district. Our stay was an incredible experience...

They asked to pay gbp 12 per 24 hours to get access to the net, nonetheless Wi-Fi was a bit slow.

Such great stay in the beautiful area. Every part of it was fantastic, I loved staff and rooms. Stunning interior, PERFECT restaurant. Need to add that WiFi was provided in the rooms.

Disappointing aspect was terrible bathroom.

This hotel is equal to 5 stars. Nice location, GREAT venue and very clean room. Subway station 5th Avenue-53rd Street was within walking distance of the hotel.

position of the hotel so close to times square and possibility to visit the museum of modern art. we liked everything at lotte new york palace including service and rooms. the housekeeping staff took care of us.

Excellent service, perfect surroundings. We visited Pax Deli, set only 400 ft away. We would like to stay there on the next trip if visiting New York City...